Privacy policy
Last updated: 24 April 2024
This Privacy Policy describes how the website XWAY.SI (“Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from xway.si (the “Website”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Website, update the “Last updated” date, and take any other steps required by applicable law.
How we collect and use your personal data
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses listed below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our users or others.
What personal data we collect
The types of personal data we collect depend on how you interact with our Website and Services. “Personal data” refers to information that identifies you or can be associated with you.
Information you provide directly
This may include:
- Contact details (name, address, phone number, email)
- Order information (billing/shipping address, payment confirmation)
- Account details (username, password, security questions)
- Shopping activity (items viewed, cart, wishlist)
- Customer support messages
Providing certain data may be required to use specific features of the Services.
Information collected automatically (cookies)
We automatically collect certain data about your interaction with the Services (“Usage Data”) using cookies and similar technologies.
This may include:
- device and browser information
- IP address
- network connection
- browsing behavior
Information from third parties
We may receive information about you from third parties such as:
- Shopify (store platform)
- Payment providers (for processing payments)
- Analytics and tracking technologies
We handle this information in accordance with this Privacy Policy.
How we use your personal data
Providing products and services
To process orders, manage your account, deliver products, handle returns, and communicate about transactions.
Marketing and advertising
To send promotional messages and display relevant ads.
Security and fraud prevention
To detect and prevent fraud or misuse.
Customer communication
To provide support and improve our services.
Cookies
We use cookies to operate our website, improve user experience, and analyze usage.
More info: https://www.shopify.com/legal/cookies
You can disable cookies in your browser, but some features may not function properly.
How we share your personal data
We may share your data with:
- Service providers (IT, payments, shipping, analytics)
- Business and marketing partners
- Legal authorities (when required)
- Affiliates within our company
User-generated content
If you post reviews or content publicly, it may be visible to others. We cannot control how others use this information.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s data
Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16.
Data security and retention
We take reasonable measures to protect your data, but no system is completely secure.
We retain data only as long as necessary for:
- providing services
- legal obligations
- dispute resolution
Your rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct inaccurate data
- Request data portability
- Restrict processing
- Withdraw consent
- File a complaint
You can contact us to exercise these rights.
Complaints
If you have concerns, contact us. You may also file a complaint with your local data protection authority.
International data transfers
Your data may be processed outside your country, including in the United States. We use appropriate safeguards such as standard contractual clauses.
Contact
If you have any questions about this Privacy Policy or your data, please contact us:
📧 info@xway.si
📍 Žnidarčičeva 23, Šempeter pri Gorici, Slovenia